Add Assembly Service at checkout and a professional installer builds your sauna for you, then hauls away every box. For a limited time it’s 50% off when added to your sauna order.
Every sauna arrives as a set of panels on a pallet. Most customers complete setup in 1–2 hours with two people and basic household tools. If that’s not how you want to spend your day, Assembly Service sends a professional installer to do it for you.
Select Assembly Service when you place your order. Available within 120 miles of a major metropolitan area in the contiguous U.S. — we confirm eligibility when we schedule.
The freight carrier schedules delivery to your driveway on a pallet. Drivers don’t enter your home — have two people ready to move the boxes into a dry, protected space.
Once your delivery date is set, our assembly partner contacts you to book your appointment, within 2–3 weeks after delivery.
Clear the space beforehand so your installer can get right to work. All packaging, boxes and debris leave with them.
Assembly is a separate appointment from delivery and will not take place on the day your sauna arrives. It can’t be booked until your delivery date is confirmed, and appointments fall within 2–3 weeks after delivery.
It depends on your model. Book your electrician early if you need one — scheduling takes time, and for stone-heater models the work happens in two visits.
Not sure what you’re working with?
Send a photo of your outlet or breaker panel to heavenlyheat@heavenlyheatsaunas.com and we’ll tell you exactly what you need.
Your electrician confirms your breaker panel has capacity and roughs in the 240V / 30A line to the sauna location.
Once the sauna is built, they run the final connection and install the heater. This is not part of Assembly Service.
Schedule the electrician’s second visit once your sauna has been fully assembled.
Assembly Service is available within 120 miles of a major metropolitan area in the contiguous United States. Locations farther out, Alaska, Hawaii and Canada are quoted separately and don’t qualify for the promotional price.
Bring the delivered boxes into a dry, protected space near the final location.
Give your installer room to work.
Boxes fit through standard doors — flag tight access to us before delivery.
If your model needs a dedicated circuit, it should already be installed.
The sauna is heavy once assembled and can’t move without disassembly.
Someone 18+ must be present for the appointment.
Need a solid, level base such as a concrete pad. Outdoor assembly depends on the weather.
Pick the tier that matches the sauna you’re ordering — 50% off for a limited time when added to your sauna order. Not sure which one you need? Contact us and we’ll confirm before you check out.
ECO, BOX, 1-Person Infrared, 2-Person Infrared, and 2-Person Red Light & Infrared.
Add alongside your sauna in the same order.
3-Person Infrared, 4-Person Red Light & Infrared, 2-Person Traditional, 2-Person Combination, and 2-Person Outdoor Combination.
Add alongside your sauna in the same order.
Limited-time offer: 50% off professional sauna assembly when added to your sauna order. Not available on past orders or with other assembly promotions, and may end at any time. Full offer terms.
No. They’re two separate appointments. Your sauna is delivered first, then our assembly partner contacts you to schedule your build — typically within 2–3 weeks after delivery.
No. Delivery is to your driveway on a pallet. Plan for two people to move the boxes into a dry, protected space.
Yes. All packaging, boxes and debris are removed as part of Assembly Service.
No. It’s available for addresses within 120 miles of a major metropolitan area in the contiguous United States. Locations farther out, along with Alaska, Hawaii and Canada, are quoted separately and don’t qualify for the promotional price. We’ll confirm eligibility when we schedule.
Most customers complete setup in 1–2 hours, with two people and basic household tools.
It depends on your model. The 1-Person Infrared ECO, 1-Person Infrared BOX, 1-Person Infrared, 2-Person Infrared, and 2-Person Red Light & Infrared saunas plug into standard 120V outlets. The 3-Person Infrared, 4-Person Red Light & Infrared, 2-Person Traditional, 2-Person Combination, and 2-Person Outdoor Combination saunas need a dedicated 240V circuit installed by a licensed electrician.
No. The 2-Person Traditional, 2-Person Combination, and 2-Person Outdoor Combination sauna heaters require a licensed electrician and are installed after assembly.
Yes. Red light components are assembled as part of Assembly Service on red light models. A standalone red light panel bought on its own isn’t included.
Write “damaged” on the delivery receipt, photograph the packaging and product, and email us within 48 hours. That window protects your freight claim. If you ordered a stone-heater model, inspect the heater within 7 days of delivery.
Contact us as soon as possible and we’ll check where your sauna is in transit.
Yes — free for up to 30 days at our warehouse, if you tell us before it ships. Once it ships, carrier fees may apply.
Every model comes with a full assembly manual and video walkthrough. Most customers complete setup in approximately 2 hours with two people and basic household tools.
Appointments cancelled within 48 hours, or visits that can’t be completed because the site isn’t ready, may incur a fee. If shipping damage or a missing part prevents assembly, we’ll reschedule at no cost once the replacement arrives. Assembly is non-refundable once completed.
50% off professional sauna assembly when added to your sauna order. Not available on past orders or with other assembly promotions, and may end at any time.
Available for addresses within 120 miles of a major metropolitan area in the contiguous United States. Locations farther out, as well as Alaska, Hawaii and Canada, are quoted separately and don’t qualify for the promotional price. We’ll confirm eligibility when we schedule.
Assembly is a separate appointment from delivery and will not take place on the same day your sauna arrives.
Assembly of one sauna in the location you choose, including red light components on red light models, plus removal of packaging. Not included: electrical work, heater installation, permits, standalone red light panels, or any later moves, disassembly or service visits. Once built, your sauna can’t be relocated without disassembly, so please pick its final spot before your appointment.
The space should be clear and level, with the correct dedicated electrical already in place and an adult 18+ on site. Outdoor models need a solid, level base such as a concrete pad, and outdoor assembly depends on the weather.
Appointments cancelled within 48 hours, or visits that can’t be completed because the site isn’t ready, may incur a fee. If shipping damage or a missing part prevents assembly, we’ll reschedule at no cost once the replacement arrives. Assembly is non-refundable once completed.
Add Assembly Service at checkout and the build is handled.
