Heavenly Heat Saunas Limited Warranty

Heavenly Heat Saunas (“Company”) offers the following warranty to the original purchaser of any Heavenly Heat Saunas-manufactured or distributed saunas (“Sauna”) and designated parts and accessories.

Product Warranty Coverage

Product Type: Indoor Saunas

Sauna Cabin (Carpentry/Wood): 10 Years

Factory-Installed Electrical Components (Including Heaters): 10 Years

Labor on Sauna Cabin (USA & Canada only): 4 Years

Product Type: Outdoor Saunas

Sauna Cabin (Carpentry/Wood): 4 Years

Factory-Installed Electrical Components (Including Heaters): 4 Years

Labor on Sauna Cabin (USA & Canada only): 4 Years

Non-Factory Installed Components, Options, Parts, and Accessories: 2 Years. Per manufacturer’s warranty unless specified in Heavenly Heat Saunas’ quote, invoice, or website

For the specified warranty period, Heavenly Heat Saunas agrees to repair or replace, at its sole discretion, the products listed above, subject to and solely in accordance with the terms, conditions, exclusions, and limitations set forth herein. Please read this limited warranty in its entirety to understand your rights and obligations.

Warranty on Sauna Cabin and Factory-Installed Components

Heavenly Heat Saunas warrants to the original purchaser during the warranty period that:

• The Sauna Cabin will maintain its structural integrity, and for outdoor models, that it will not leak.
• Factory-Installed Components (e.g., heaters, controls, power supply, and electrical wiring) will be free from defects in materials and workmanship.

This limited warranty applies only to saunas installed within six months of the delivery date.

Labor Warranty for Sauna Cabin and Factory-Installed Components

Labor coverage for repair or replacement is provided for the specified labor warranty period within the USA and Canada only.

Non-Factory Installed Components, Options, Parts, and Accessories

Non-factory installed components and Heavenly Heat Saunas options, parts, and accessories are warranted solely as set forth in the manufacturer’s warranty, if any, and as stated in the final quote or invoice from Heavenly Heat Saunas. Please consult the manufacturer directly for any items not explicitly covered by Heavenly Heat Saunas.

Warranty Exclusions and Limitations

This warranty does not cover:

• Damage from delivery services, mishandling, or improper installation by third parties or users.
• Environmental factors or improper maintenance of outdoor saunas, including exposure to elements like snow and water.
• Acts of God (e.g., floods, lightning) and normal wear and tear.
• Costs associated with labor, transportation, or reinstallation outside of specified terms.
• Consequential damages, losses, or commercial loss, whether direct or indirect.

This warranty is non-transferable and may only be claimed by the original purchaser. Proof of purchase is required for any warranty claims. Requests to transfer warranty must be approved in writing by the company.

Disclaimer of Implied Warranties

ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED OR LIMITED TO THE FULLEST EXTENT ALLOWED BY LAW.