Answers to the Questions That Matter Most

Infrared saunas use far infrared heaters to emit radiant heat, directly warming the body without significantly heating the surrounding air. This results in a more gentle and comfortable heat compared to traditional saunas. The more comfortable environment allows users to experience more sweating. You don’t need to worry about ‘not feeling the heat’ even though the air temperature doesn’t reach the same levels as in a traditional sauna. There are many people who believe they get a better sweat and can even raise their body temperature more in an infrared sauna because of the more comfortable environment.

Our combination saunas come with infrared heaters and a traditional stone heater, while infrared saunas only come with infrared heaters. The traditional stone heater requires an electrician to install the 240V hookup, while the infrared heaters will plug straight into a 120V 15 Amp outlet. Traditional heaters will heat up the combination sauna to 185F+ while infrared saunas will only heat to 150F.

A traditional sauna, or Finnish sauna, is a type of sauna that uses heated rocks or a stove to produce heat or steam, creating a high-temperature environment for relaxation and wellness.

Our outdoor sauna is a combination sauna meaning it uses a traditional stone heater and far infrared heaters.

1. If an order is canceled prior to shipment, payment will be fully refunded. After products are shipped, cancellations are treated as returns as described below.

2. Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in “new” or “like new” condition, in undamaged original manufacturer’s packaging, and with all original product manuals. After the product is received, inspected and verified to be in “like new” condition, a full refund will be provided on the product purchase price.

3. If you refuse an item delivered for any reason other than damaged merchandise or a shipping error by us, the item shall be treated as a return and charges described in Section 2 above shall be applied.

4. The customer must notify the business of intent to return through email or phone within 30 days of receiving the product. Customer must schedule the pick-up within 5 business days of notification. 

Shipping can take anywhere from 3- 14 days. Check product page for a more accurate timeline.

Please check product page info for specific electrical requirements.